Here at Old World Hardware, we pride ourselves on providing excellent customer service. Please call if you have any questions or need additional information.
Call Toll Free: 888-257-9580
HOW WILL MY ORDER SHIP?:
All orders ship from our Warehouse/Showroom in Valencia, California, via USPS mail or FedEx. You will have the option to choose between these shipping methods at Checkout.
Expedited Shipping Available upon request, at customers expense. Contact Us for details. Orders may take anywhere between about 2-7 days to be processed in our warehouse (not including Shipping transit time).
Out of Stock items may take anywhere between 6-8 months to arrive back in our warehouse. Please Contact Us if you would like an update about any Out of Stock items.
TRACKING YOUR ORDER:
If a valid email address is provided at Checkout, Tracking Information will automatically be sent to you at time of shipping.
Order Online: Place item(s) in your shopping cart then follow our secure checkout process. You will immediately receive an order confirmation email.
We accept: Visa, Mastercard, American Express and Discover cards.
We can be reached via Email at firstname.lastname@example.org
Or by calling toll-free 888-257-9580.
Customer Service Hours: 9:00 am to 5:00 pm PST, Monday through Saturday, and 9:00 am to 4:00 pm PST, Sunday.